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The Future-Proof Way to Optimize Returns- Smart Returns Management

May 18, 2022

It’s essential to look at the big picture when developing a strategy to cope with returns. Returns processes need to be simple, smart, and scalable to meet the needs of a company (cost) and its customers (speed and ease of the return). It’s also important to be able to accommodate shifts in...

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How to Choose the Right Returns Management Solution for Your Company

May 11, 2022

There are many things to consider when looking for a returns management solution. An often-underestimated component of the e-commerce process, returns can have a significant impact on your company’s profits, not to mention customer experience and overall efficiency. Cycleon is dedicated to...

Blog Insights how-to

The Emerging Market of Re-commerce Platforms and The Changing Demands of the Modern Consumer

May 2, 2022

Recently there has been a rise in the emergence and popularity of online re-commerce platforms, especially for fashion items. Reverse commerce refers to the practice of re-selling previously owned items. This can be done by a brand themselves, or by consumers wishing to earn money back from...

Blog E-commerce Consumer behaviour Trends

Returns Management: What Are the Six Hidden Costs of Returns?

April 8, 2022

The ecommerce sector is continuing to grow as consumers seek to find ever more convenient ways to procure goods.The COVID-19 pandemic only ramped up this trend further, as people needed safe ways to buy products without visiting physical store spaces. Despite the continuously growing...

Blog E-commerce Insights

Want to Capitalize on 2022 E-commerce Trends? Here’s How!

March 11, 2022

Now is the time when many of us start giving up on the New Year’s resolutions we made so determinedly at the start of the year. But if one of your resolutions is to make your business stand out even more in a crowded field – stay strong! Our round-up of e-commerce trends for 2022 is packed with...

Blog E-commerce Consumer behaviour Trends

3 Consumer-Friendly End-of-Use Options for Fashion Returns

March 7, 2022

It’s no secret that fashion e-commerce carries with it an environmental toll. From the manufacturing of the products to their transportation and handling, no online purchase is without impact. In fact, some analysis show that the fashion industry is responsible for 2-10% of carbon emissions...

Blog E-commerce Consumer behaviour

How a customer-centric returns solution can strengthen your brand.

January 6, 2022

As returns are the last touchpoint customers have with you during a sales transaction, their experience here can highly influence their lasting impression of your brand. That’s why it’s important to understand the wants and needs of your consumer base. In order to craft a return policy that caters...

Blog E-commerce Consumer behaviour

The importance of flexible shipping options for consumer returns

October 25, 2021

A broad and flexible shipping network is just as important for returns as it is for deliveries. Especially in an age where speed and convenience are at the top of consumer’s minds. By being selective and partnering with a variety of postal carriers, brands can ensure that they’re tapping into...

Blog E-commerce Insights

Cycleon’s Peak Season Toolkit

September 16, 2021

Last year e-tailers witnessed their first ‘pandemic peak’. The heightened volumes usually seen throughout peak season were exacerbated by the rise in popularity and usage of e-commerce channels during the pandemic. As a result of store closures, peak season began earlier and lasted longer with...

Blog Consumer behaviour Peak season Quick tips

QUICK TIPS: How to Achieve More Sustainable Returns This Peak Season

September 7, 2021

How can returns be handled more sustainably this peak season? In a recent poll, we asked what would be the biggest challenge brands would face this peak. With the second most popular answer, 31% of respondents answered that handling returns sustainably would be the greatest challenge. To learn...