Get in touch
Get in touch

Last year e-tailers witnessed their first ‘pandemic peak’. The heightened volumes usually seen throughout peak season were exacerbated by the rise in popularity and usage of e-commerce channels during the pandemic.

As a result of store closures, peak season began earlier and lasted longer with consumers buying and returning online purchases in higher numbers and over an extended period. The same is expected for 2021, with online shopping most likely remaining as the dominant form of commerce for a second year.

Looking for new tools and tips to use this peak season? Read on to learn about just a few of our products and solutions that can help your brand tackle peak season optimally this year…

Postal Carrier Network

With a vast partner network of postal carriers and services, we can reduce the likelihood that your consumer’s returns will face delays. If one carrier is overwhelmed, we can easily switch our clients to an alternative carrier to keep lead times as short as possible.

carriers pic

Paperless Labels

Our quick and convenient paperless returns labels not only reduces paper waste but also offers consumers a better overall returns experience. Additionally, such products automize the return process, facilitating a smooth, data-driven reverse logistics flow.

paperless pic

Storage Capabilities

With networks and facilities often overwhelmed during peak, the ability to store returned items is beneficial. Short-term storage solutions give brands a longer window to decide where these items should be redirected to retain value and prevents these volumes from piling up in their own distribution centers.

storage pic

Data and Reporting

Hundreds of data events can be captured during the return process. This is critical information during peak season. Brands can use each set of product and returns data to make strategic decisions and forecast for future seasons. Transparency over each return gives full control to brands during this busy time.

reporting pic

Get ready to the peak season 2021!

Looking for some additional quick tips and tricks on how to optimize your return operations ahead of the coming months? Check out our leading products online, or reach out to our experts for a discovery call. Contact us!

Want to learn more about how Cycleon can improve your returns process?

CONTACT US!




Check out more of our posts

Product Returns for Slow Fashion Brands

Ecommerce continues to boom with no end in sight. The past year has seen online sales increase by almost 50%, largely as a result of the Covid-19 pandemic which has introduced new audiences and created new dependencies on ecommerce. Fashion retailers have witnessed this digital transformation...

Tackling the Issue of Serial Returners

Serial returning can be a major drain on your profit margins. So, it’s important to understand why this happens and what can be done to reduce how often it occurs. Doing so will help your business to retain the value of original sales and make your returns process less costly.

Whitepaper: Consumer 'Return Reasons'

For retailers, returns are an unavoidable daily occurrence. For purchases made in-stores return rates hover around 9%, rising to 30% for e-commerce orders. That’s 1 in 4 online orders that are likely to end up as a return, and this is costly for brands. Not only operationally and logistically,...